Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
8.6/10
Great
Rooms
9.0
Location
9.3
Service
8.5
Dining
6.4
Guest reviews
8.6/10
based on 15 reviews
Mason
United Kingdom,
November
2024
9.6/10
The hotel has a stunning location right on the shore of Beppu Bay, making it perfect for enjoying the beautiful views. My room was spacious and newly renovated, with a lovely private onsen that added a luxurious touch. I did find the dining options a bit lacking, and the overall value for money could be better. Still, the staff were super friendly and accommodating during my stay.
Rooms
9.0
My room was large, newly renovated, and had its own private shigaraki-ware pottery onsen on the balcony, which was such a nice touch. The view of the ocean and mountains was breathtaking.
Service
9.0
The staff were super helpful when I dropped my bags off early and took the time to explain all the hotel facilities.
Location
10.0
The hotel is located on the beautiful shore of Beppu Bay, which offered stunning views and easy access to local attractions.
Dining
5.0
The dining experience could have been a bit better, but it still had its moments. I felt the buffet spread was somewhat limited.
Facilities
7.0
The facilities were decent, but I expected a bit more variety and amenities for the price.
Scarlett
United Kingdom,
October
2024
8.6/10
I had a wonderful stay at this hotel, right on the stunning shore of Beppu Bay. The rooms were spacious and had a beautiful private onsen that made for a truly unique experience. The staff was incredibly helpful, making my stay even more enjoyable. However, it did rain a bit during my visit, and the dining options could use some improvement.
Rooms
9.0
The rooms were large and newly renovated, featuring a private shigaraki-ware pottery onsen on the balcony with views of the ocean and mountains.
Service
9.0
The staff was very helpful, especially when I dropped my bags off early. They took the time to explain the hotel facilities thoroughly.
Location
8.0
The hotel is located on the beautiful shore of Beppu Bay, although it might rain sometimes.
Dining
7.0
The dining experience was okay, and I enjoyed the homemade sweets, but there could be more variety.
Facilities
7.0
The facilities were decent, but not particularly luxurious or extensive.
Juliet
United Kingdom,
October
2024
8.2/10
The hotel has a lovely setting right by Beppu Bay, with beautiful views of both ocean and mountains. The rooms are spacious and newly renovated, featuring private onsen facilities, which were a real treat. However, the dining experience could be improved, and while the price was reasonable, the amenities could use a bit of enhancement.
Rooms
9.0
The rooms were large and newly renovated, and I loved having my own private shigaraki-ware pottery onsen on the L-shaped balcony.
Service
9.0
The staff were very helpful when we dropped off our bags early and took the time to explain the hotel facilities.
Location
10.0
The hotel is located on the beautiful shore of Beppu Bay, offering stunning views.
Dining
7.0
The dining experience was a bit better overall, though the options could have been more varied.
Facilities
6.0
The hotel amenities were decent, but there seemed to be room for improvement.
Samuel
United Kingdom,
October
2024
7.8/10
The hotel offers a beautiful view of Beppu Bay and is conveniently located in Beppu. My room was spacious and newly renovated, with a private shigaraki-ware pottery onsen, which was a delightful touch. The dining options could use improvement, especially during the rain. Overall, the experience was enjoyable, but I felt the amenities could be a bit upgraded for a more luxurious feel.
Rooms
9.0
The room was large and newly renovated, featuring a private shigaraki-ware pottery onsen on the balcony, offering stunning views of the ocean and mountains.
Service
8.0
The service was helpful, especially when we dropped our bags off early, making our stay smooth and stress-free.
Location
9.0
The hotel is located on the beautiful shore of Beppu Bay, which is a fantastic location, although it rained sometimes during my stay.
Dining
6.0
The dining experience was just okay; it could definitely be a bit better, especially in terms of variety.
Facilities
7.0
Facilities were decent, but I felt some could use an upgrade for a more luxurious experience.
Harper
United Kingdom,
October
2024
8.0/10
The hotel boasts a stunning location along the beautiful shore of Beppu Bay, and I really appreciated the comfortable and spacious rooms. The staff were friendly and went out of their way to help. However, I found the dining options to be somewhat lacking, especially the breakfast variety. The cleanliness was commendable, but the facilities could use some improvement to reach the luxurious feel advertised.
Rooms
9.0
The rooms were large and newly renovated, featuring their own private shigaraki-ware pottery onsen on the L-shaped balcony, which was a delightful touch.
Service
8.0
The staff were very helpful, especially when we dropped our bags off early and needed help understanding the hotel facilities.
Location
9.0
Being right on the beautiful shore of Beppu Bay is just perfect, although it rained a bit during my visit.
Dining
7.0
The dining experience was a bit better than average, but I expected more variety, especially in the breakfast options.
Facilities
7.0
While the facilities were decent, I believe they could enhance the overall experience significantly.
Grace
United Kingdom,
September
2024
9.0/10
The hotel is in a beautiful location right by Beppu Bay, offering a stunning view of both the ocean and mountains. My room was spacious and newly renovated, featuring a lovely private shigaraki-ware pottery onsen on the balcony. The staff were friendly and helpful, especially when I arrived early. However, the dining options were just average, and I felt the amenities could use a bit of an upgrade for the price.
Rooms
9.0
My room was large, newly renovated, and had a private shigaraki-ware pottery onsen on the L-shaped balcony with beautiful views.
Service
9.0
The staff were very helpful when I dropped my bags off early and took time to explain the hotel facilities.
Location
8.0
The hotel is on the beautiful shore of Beppu Bay, which is absolutely lovely, though it did rain a couple of times during my stay.
Dining
6.0
The dining experience was acceptable, but I wish it had been a bit better, especially with the dinner buffet.
Facilities
7.0
While the facilities were okay, they felt a bit dated and could use some modern touches.
Jacob
United Kingdom,
September
2024
8.6/10
I had a lovely stay at the hotel, situated beautifully on the shore of Beppu Bay. The service was attentive, helping with my bags and providing a thorough explanation of the facilities. The rooms were spacious and newly renovated, featuring an exclusive shigaraki-ware pottery onsen on the balcony. However, while the dining was good, I felt it could have been a bit better and some rain during my stay affected my overall experience.
Rooms
9.0
The rooms were spacious and newly renovated, complete with a private onsen on the balcony, which was a great touch.
Service
9.0
The staff were very helpful and friendly, assisting me with my bags and explaining the hotel facilities.
Location
10.0
The hotel is ideally located on the beautiful shore of Beppu Bay, offering stunning views.
Dining
7.0
The dining experience was good, yet I wished the variety could have been a bit better, especially for the fish and meat dishes.
Facilities
8.0
Facilities were well-kept, and the presence of the private onsen added a luxurious feel to my stay.
Aaron
United Kingdom,
August
2024
7.4/10
My stay at this hotel was quite enjoyable, thanks to its beautiful location right on Beppu Bay. The rooms were large and newly renovated, which added a nice touch to my experience. However, I found the dining options a bit lacking, and the service, while helpful, could have been more attentive. Overall, it was a decent place to relax, but there are areas that can be improved, especially for dining and service quality.
Rooms
9.0
The rooms were spacious and newly renovated, featuring a lovely private shigaraki-ware pottery onsen on the L-shaped balcony, which was a fantastic perk.
Service
7.0
While the staff was helpful when we dropped our bags off early, I felt like the service could have been a bit more attentive during the stay.
Location
10.0
The hotel is in a great location, right on the beautiful shore of Beppu Bay, which was perfect for enjoying the sights.
Dining
5.0
I found the dining experience a bit disappointing; the food could be improved, and I would have liked more variety in the options.
Facilities
6.0
The hotel has some nice facilities, but they felt a bit dated and could use some modernization.
Liam
United Kingdom,
August
2024
8.8/10
The hotel offers a stunning setting, marrying the beauty of the ocean and mountains. The rooms are spacious and newly renovated, featuring a lovely private onsen. While the facilities are pleasant, I found the hotel a bit old overall, which might not be ideal for everyone. Overall, it was a great stay with a friendly atmosphere, but some areas could use an upgrade.
Rooms
9.0
The rooms were large and beautifully renovated, complete with a private shigaraki-ware pottery onsen on the L-shaped balcony.
Service
8.0
The staff were very helpful, especially when we arrived early and needed assistance with our bags.
Location
10.0
Situated right on the beautiful shore of Beppu Bay, the location is absolutely breathtaking, even if it rained some times.
Dining
7.0
The dining experience was satisfactory, but I expected a bit more from the buffet, especially with the pizza options.
Facilities
6.0
While the facilities had their charm, the hotel felt a bit old, which can affect the overall appeal.
Connor
United Kingdom,
August
2024
9.2/10
The hotel is beautifully located along the stunning Beppu Bay, and I really enjoyed my stay. The rooms were spacious and had a charming private onsen, making it a unique experience. The staff was quite helpful, but I found the dining options to be a bit limited. Overall, it's a good value for money, although some areas could use improvement.
Rooms
9.0
The rooms were large, newly renovated, and offered a private shigaraki-ware pottery onsen on the balcony with beautiful ocean and mountain views.
Service
8.0
The service was very helpful, especially when I dropped off my bags early, making the check-in process smooth.
Location
10.0
Located on the beautiful shore of Beppu Bay, the location is picturesque and convenient for exploring the area.
Dining
6.0
Dining was a bit lacking, especially the options at the dinner buffet.
Facilities
7.0
The facilities were decent, but I felt some amenities could be upgraded for a better experience.
Hannah
United Kingdom,
August
2024
9.6/10
The hotel provided a nice experience with its lovely ocean and mountain views, and I enjoyed the private onsen on the balcony. The staff were very accommodating, especially when we arrived early. However, the dining options were slightly underwhelming, and while the hotel is well-situated along Beppu Bay, it does show signs of age. Overall, it was a decent stay at a reasonable price.
Rooms
9.0
I really liked the room; it was large and newly renovated, complete with a private shigaraki-ware pottery onsen on the ‘L’ shaped balcony which had stunning views.
Service
9.0
The service was great as the staff were very helpful when we dropped off our bags early.
Location
10.0
The location on the beautiful shore of Beppu Bay was absolutely perfect.
Dining
7.0
While dinner was nice, I felt the dishes could have been a bit better, as they didn’t quite meet my expectations.
Facilities
7.0
The hotel has solid facilities, but some aspects felt a bit dated.
Isaac
United Kingdom,
August
2024
9.8/10
I had a pleasant stay at this hotel located on the beautiful shore of Beppu Bay. The rooms were spacious and newly renovated, offering a delightful private onsen experience on the balcony, which made my stay more enjoyable. The staff were friendly and helpful, but the dining could use some improvement as it was not as impressive as I had hoped. Overall, a great value for money but a couple of areas could be better.
Rooms
9.0
My room was large and newly renovated, with a private shigaraki-ware pottery onsen on the L-shaped balcony that offered stunning views of the ocean and mountains.
Service
9.0
The staff were very helpful, especially when I arrived early and needed assistance with my bags. They made sure to explain all the hotel facilities with a smile.
Location
8.0
Sitting right on the beautiful shore of Beppu Bay, the location was convenient and offered fantastic views, although it did rain at times during my visit.
Dining
7.0
While the dining experience was decent, I felt it could be a bit better. The dinner buffet was satisfactory, but nothing overly special.
Facilities
8.0
The hotel facilities were quite good, providing a clean and comfortable atmosphere throughout my stay.
Elijah
United Kingdom,
August
2024
9.4/10
I had a wonderful stay at this hotel located on the beautiful shore of Beppu Bay. The rooms were spacious and had a lovely private onsen, which was a nice touch. The staff were incredibly friendly and helpful, making my experience even more enjoyable. On the downside, the dining could use some improvement as it was just a bit better than average. Overall, I felt it was good value for money despite a few hiccups.
Rooms
9.0
The rooms were large and newly renovated, featuring a private shigaraki-ware pottery onsen on the L-shaped balcony overlooking the ocean and mountains. It felt quite luxurious and was very comfortable.
Service
9.0
The staff were very helpful, especially when we arrived early and needed to drop off our bags. They took the time to explain all the hotel facilities, which made everything easier.
Location
8.0
The hotel is situated on the beautiful shore of Beppu Bay, making for stunning views, although it did rain sometimes which affected our outdoor plans.
Dining
7.0
The dining experience was okay, with the dinner buffet offering a range of hot food items, but I expected a bit more variety.
Facilities
7.0
The hotel had nice amenities, though I did not find anything particularly outstanding. It met my basic needs well.
Nicholas
United Kingdom,
August
2024
8.4/10
I had a great stay at this hotel, with large and newly renovated rooms that offered a beautiful private onsen. The location is perfect in Beppu, but some aspects like the dining experience were a bit subpar. Overall, it's worth the price for a relaxing getaway, but the hotel could improve in some dining options.
Rooms
9.0
The rooms were large and newly renovated, featuring a lovely private shigaraki-ware pottery onsen on the 'L' shaped balcony.
Service
8.0
The staff were very helpful when we dropped our bags off early, providing us with a warm welcome.
Location
9.0
Located conveniently in Beppu, making it easy to explore the area, although it did rain sometimes during my stay.
Dining
7.0
The dinner buffet was just a bit better than average, but I enjoyed the fresh sandwiches offered.
Facilities
7.0
The hotel facilities were decent, but they could use some more updates or enhancements.
Oscar
United Kingdom,
July
2024
8.6/10
The hotel is located in a beautiful spot on the shore of Beppu Bay, and my room was large and newly renovated, complete with a private shigaraki-ware pottery onsen on the balcony. The service I received was helpful, especially when I arrived early. However, I was a bit let down by the dining options, which could have been better. Overall, the stay offered good value for money, but some improvement in the dining area would make it perfect.
Rooms
9.0
My room was large and newly renovated, featuring its own private shigaraki-ware pottery onsen on the balcony, providing a lovely view of the ocean and mountains.
Service
8.0
The staff was very helpful, especially when I had to drop my bags off early.
Location
10.0
The hotel is beautifully situated on the shores of Beppu Bay, which offers stunning views.
Dining
5.0
The dining options left something to be desired, as the breakfast choices were a bit limited.
Facilities
7.0
The hotel had great facilities, though I wish the dining experience had matched the quality of the rest.